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How does the after-sales service of the electric knockbox Pro-Fondi EVO, the exclusive and patented electric device by Ambrodesign, work? After buying the electric beater Pro-Fondi EVO you can rely on our continuous, fast and effective assistance.
In a very short time you will be able to book the Pro-Fondi spare parts needed for your Pro-Fondi EVO device by yourself through our website, in the shop section: you don't need to be registered, just select your electric knockbox or click directly on our Pro-Fondi spare parts section. Once you have choose the products you can proceed with the purchase of the parts you need, which will be delivered in 24-48 hours. And remember that our new springless impeller is available for all our electric devices, including for the Pro-Fondi older model!
For support service you can contact us directly, even if you bought your electric knockbox from a dealer. If you are abroad, however, simply send a request via email to receive spare parts Pro-Fondi in a short time.
We remind you that for all electric devices Pro-Fondi EVO you will have a one year warranty.
To simplify and speed up the spare process, we of the Pro-Fondi EVO have prepared video tutorials for the replacement of the most difficult components, such as the motor unit and the electronic board. In this way you can change them with ease and in complete autonomy! Here is the link to the videos: https://www.pro-fondi.com/en/support.
What if you run the place yourself, how can you do these maintenance tasks? No problem, if you can not or you can not do them, we send the courier to pick up the electric coffee grounds emptyer at your place, we fix it and send it back as new!
These are our contacts phone +39 331 29 99 595 and e-mail office@pro-fondi.com.
For any need we of the Pro-Fondi EVO team are at your disposal, do not hesitate to contact us!